Sunday, October 09, 2005

Sapa dan Senyum

Tidak mudah mendapatkan sapa dan senyum di Indonesia! Namun, aku selalu mendapatkannya, kapan saja, di Bank Niaga Kampus ITB. Pak Satpam yang menunggu di meja resepsionis di bagian depan bank selalu mengucapkan "Selamat Siang, Pak", dan selalu siap membantu. Service Excellence!

1 comment:

Anonymous said...

Ask Jeeves Blog and Search data at Web 2.0
Jim Lanzone, SVP Search Properties at Ask Jeeves, gave an interesting presentation at Web 2.0, including some rather surprising numbers around blogs that matter .


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